Our JAWS users are enthusiastic about JAWS Tandem, a feature included in JAWS 10 that lets you access another JAWS computer. Below are some comments.
Please fill out the form below for consideration of your own comments about JAWS Tandem.
"JAWS Tandem is a breakthrough feature in the AT industry! When I first used it, I could see the huge potential it could offer clients with sorting out a problem or users wishing to help other users. But the big winner I find with this feature is training!
You could train the user in using a certain program from the most basic to the most advanced topics. You can even script an application for the user, without having to travel long distances, saving costs to you and the client.
I see this feature only getting better. As JAWS grows, let Tandem grow with it!"
- Scott Erichsen
"A friend of mine recently asked if I could help him with a computer problem, and I told him no problem. Typically, I take him through the steps of configuring whatever he is working on through the phone. This time (during the beta testing of JAWS 10), I asked him to download the public beta version of JAWS.
"... When I connected to his computer and he heard JAWS talking (or Eloquence, that is), he was truly impressed. He said that I could use this to help many customers over the phone. He understood the use for the tool right away. He said that he had a contract ... to do remote support, and he had a potential use for this technology with some of his clients. So, I said, 'Bring it on!'
"Thus far, I have impressed three people, two of whom are potential employers and one who has a potential to make me very busy with family computer work. The fact is that the Tandem story is being developed as we speak, and it is causing people to raise their eyebrows. This is truly an innovative set of technologies, and Freedom Scientific is on the forefront and well ahead of the curve."
- Jose Tamayo
"I've found Tandem to be immensely useful for allowing one user to truly see what is going on with another's computer from that computer's perspective. The implications are tremendous both for Freedom Scientific tech support and for friends who want to help friends. The ability to experience a problem remotely without requesting that a machine be sent in is just one more feature which puts JAWS light-years ahead of the competition."
- Bruce Toews